Terms & Conditions

Terms & Conditions

Welcome to supremegrass.com. Supreme Grass, Inc. ("SGI") provides website features and other products and services to you when you visit or shop at supremegrass.com (collectively, "SGI Services"). SGI provides the SGI Services subject to the following conditions.

By using SGI Services, you agree to these conditions.

We offer a wide range of SGI Services, and sometimes additional terms may apply. When you use an SGI Service you also will be subject to the guidelines, terms and agreements applicable to that SGI Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

WARRANTIES

All products warranted by manufacturer.  No additional warranties or guaranties, expressed or implied apply.

RETURNS, REFUNDS, AND TITLE

No returns or exchanges on custom cut orders, special orders, bulk material delivered to job site, or if original packaging is opened, defaced or damaged. 

No returns after 15 days from original date of purchase.

Restocking fee may be applied to any returned item at SGI's sole discretion.

SGI reserves the right to limit or refuse to accept the return at any time and for any reason.  

SGI does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, SGI does not take title to the refunded item.

RISK OF LOSS

All items purchased from SGI are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Items damaged in shipping are covered by and subject to the terms and conditions of the common carriers' (shipping company) insurance.  Damaged or missing items must be reported to carrier and SGI immediately.

ELECTRONIC COMMUNICATIONS

When you use any SGI Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other SGI Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any SGI Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of SGI or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any SGI Service is the exclusive property of SGI and protected by U.S. and international copyright laws.

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any SGI Service are trademarks or trade dress of SGI in the U.S. and other countries. SGI's trademarks and trade dress may not be used in connection with any product or service that is not SGI's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SGI. All other trademarks not owned by SGI that appear in any SGI Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SGI.

YOUR ACCOUNT

If you use any SGI Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SGI reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SGI reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant SGI a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SGI and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SGI for all claims resulting from content you supply. SGI has the right but not the obligation to monitor and edit or remove any activity or content. SGI takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

SGI attempts to be as accurate as possible. However, SGI does not warrant that product descriptions or other content of any SGI Service is accurate, complete, reliable, current, or error-free. If a product offered by SGI itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the Retail Price displayed for products on any SGI Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Retail Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the Retail Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

With respect to items sold by SGI, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by SGI is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE SGI SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SGI SERVICES ARE PROVIDED BY SGI ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SGI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SGI SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SGI SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SGI SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SGI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SGI DOES NOT WARRANT THAT THE SGI SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SGI SERVICES, SGI'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM SGI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SGI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SGI SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY SGI SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By using any SGI Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of Florida, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SGI.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies posted on this site. These policies also govern your use of SGI Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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